Privacy Policy
Last updated: 4 June 2026
Mushengi Group (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the rights you have. We process personal information in line with the South African Protection of Personal Information Act, 2013 (POPIA) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Who we are
Mushengi Group is the responsible party / data controller for this website. You can contact us at sales@mushengi.co.za or 010 102 0572. Head office: Unit 9, Lincoln Business Park, Malcolm Moodie Cres, Jet Park, Boksburg, 1459.
2. Information we collect
- Contact form submissions: name, email, phone number, company and the message you send us.
- Technical data: IP address, browser, device and pages visited, collected through cookies only with your consent (see our Cookie Policy).
3. How we use your information
- To respond to enquiries and provide quotes or services you request.
- To operate, secure and improve this website.
- To comply with our legal and regulatory obligations.
Our lawful bases are your consent (for analytics cookies and marketing communications), the performance of a contract (when you engage us), and our legitimate interests in running a secure, effective website.
4. Sharing your information
We do not sell your personal information. We share it only with trusted service providers that help us run the website and respond to you, including our email and hosting providers, and Google Analytics (when you consent). These providers act on our instructions and are bound by appropriate confidentiality and security obligations.
5. International transfers
Some of our providers may process data outside South Africa or the EEA. Where this happens we rely on appropriate safeguards, such as standard contractual clauses, to protect your information.
6. How long we keep it
We keep enquiry information for as long as needed to respond to you and for a reasonable period after, to comply with our legal obligations and resolve disputes. Cookie data is retained for the period stated in our Cookie Policy.
7. Your rights
You have the right to access, correct or delete your personal information, to object to or restrict our processing, and to withdraw consent at any time. Under GDPR you also have the right to data portability. To exercise any of these rights, email us at sales@mushengi.co.za. You may also lodge a complaint with the Information Regulator (South Africa) or your local supervisory authority.
8. Security
We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top will reflect any changes.